Shipping & Delivery Policy

1. Nature of Services

Decyb Technology LLP provides digital/IT services including consulting, development, system architecture, automation, and digital marketing. All services are delivered digitally — there are no physical products to ship.

2. Delivery of Services

• Service delivery begins after successful payment confirmation and order acceptance.
• Deliverables are provided electronically via email, shared drives, code repositories, or other digital means as appropriate for the service.
• Strategy calls and consultations are conducted via video conferencing tools (Google Meet, Zoom, or similar).

3. Delivery Timelines

• Estimated delivery timelines are mentioned in each service description or communicated at the time of order.
• Timelines may vary depending on project complexity and client responsiveness in providing required inputs.
• We will communicate proactively if there are any expected delays.

4. Order Status

You can track the status of your order through the Client Portal. Order statuses include:

• Pending — Order placed, awaiting payment confirmation
• Confirmed — Payment received, work will begin shortly
• In Progress — Work is actively being done
• Under Review — Deliverables are ready for your review
• Completed — Service fully delivered

5. Communication

All delivery-related communication will be sent to the email address associated with your account. You can also reach us through the live chat in the Client Portal or via our contact page.

6. Contact

For delivery-related queries, contact us via our contact page or email [email protected].

Decyb Technology LLP
India