Frequently asked questions.

We start with a free strategy call to understand your business, goals, and current tech landscape. From there, we scope the project, define milestones, and begin building. Most projects run 4–12 weeks depending on complexity. You get weekly updates and a dedicated point of contact throughout.

Async-first: written weekly updates, a private client chat, and scheduled calls when a conversation genuinely beats a message. You always have direct access to the people doing the work.

Yes — we serve clients across 5+ countries including the US, UK, Europe, and Australia. We schedule calls around your timezone and work async the rest of the time.

Yes. We start with a paid technical audit to understand the codebase, document risks, and propose a stabilization plan before committing to timelines.

A typical web application takes 6–12 weeks from discovery to launch. Simpler landing pages or marketing sites can be done in 2–4 weeks. We scope everything upfront so there are no surprises.

It depends on your needs. For businesses needing unique workflows, integrations, or scale — custom is the way to go. For simpler needs, we can accelerate timelines with proven frameworks. We'll recommend the right approach during our discovery call.

No. All costs are scoped and agreed upon before we start. Hosting, domains, and third-party services are billed separately at cost. Ongoing support packages are optional and transparent.

We flag the impact early and either adjust the milestone or agree a small change order — your choice. Nothing changes without your written approval.

Our core stack is React/Next.js for frontends, Node.js/Express for backends, and MySQL/PostgreSQL for databases. We also work with cloud services (AWS, Vercel), automation tools, and tracking systems (GA4, GTM, Meta Pixel). We pick what's right for your project.

You do. On final payment, all source code, designs, and infrastructure access transfer to you completely. No lock-in, ever.

We don't disappear after launch. We offer ongoing support, maintenance, and growth partnerships. Whether you need bug fixes, new features, or scaling infrastructure — we're here for the long haul.

Productized services are paid securely online via Razorpay. Custom engagements are typically split into milestone payments agreed in the proposal. You receive a receipt for every payment.

If we haven't started work yet, you get a full refund. Once work is in progress, we settle pro-rata based on what's been delivered. Full details are in our Refund Policy.

We follow GDPR principles: data minimization, purpose limitation, and security by design. Analytics scripts on our site only load after you consent. See our Privacy Policy and GDPR Compliance pages for full details.

Yes. We routinely sign NDAs before discussing sensitive projects — send yours over or ask us to provide a standard mutual NDA.